Published on July 20, 2018
By: Trude Henderson
We’d like to draw your attention to yet another article, “Seven Ways Managers Motivate and Demotivate Employees” (Entrepreneur, November 2, 2016), by an all-time favorite of ours, Dr. Travis Bradberry, co-author of Emotional Intelligence 2.0. Bradberry maintains that most organizations are fully aware of the importance of keeping employees motivated (it impacts ROI when they’re not) but nevertheless, most contain managers who fail to do this. We are convinced that dental practices, both large and small, should be concerned about this. The author cites these figures: management is responsible for 70% of an employee’s motivation, and the same percentage of employees view themselves as unmotivated (Gallup); motivated workers were 87% less likely to quit than unmotivated workers (the Corporate Leadership Council). Says Bradberry: “It is no wonder employees don’t leave jobs; they leave managers.”
Do you, the practice manager, want to keep motivated employees in your dental office?
If so, Bradberry suggests that you cease the following:
Bradberry devotes the rest of his article to discussing the ways managers can help motivate their subordinates. We will cover these in our next blog (Part 2), and apply them specifically to help practice leaders increase dental team engagement.
Follow Dr. Bradberry on LinkedIn or on Twitter @talentsmarteq
Read our other articles regarding High Reliability Concepts below:
Ten Steps You Can Take Right Away to Improve the Reliability of Your Dental Practice
High Reliability Concepts: Insights of Value to any organization.
Trude Henderson is the co-founder of ToothFairy, a startup elective dental and medical practice improvement software company which delivers an unparalleled customer experience that inspires delight, loyalty and positive emotional connections to improve the lives of patients and the practices they visit. In 2016, she was the first to introduce High-Reliability Organizational Concepts to the dental industry. For questions, contact her directly at Trude@GetToothFairy.com. Follow Trude on LinkedIn: https://www.linkedin.com/in/trudehenderson/ (no email required).
Go to ToothFairy's website: www.ToothFairySoftware.com.
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